Digital Transformation in the Channel Islands

It’s time to transform
how you do business

Digital transformation

dɪdʒɪt(ə)l transfəˈmeɪʃ(ə)n (noun)

The integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers.

We are a partnership of Jersey tech and creative businesses obsessed with efficiency, automation and customer experience.

Covid-19 has accelerated the need for businesses to empower their customers to fully interact with them, from any location, at any time of day. This self service approach delights customers and reduces costs. Those SMEs who fail to explore new methods of customer engagement may soon become obsolete.

Our team will work with you to fully understand how you “do business”, including the systems you use, the processes you follow and the various touch points you have with your customers. We’ll assess the gap between where you are now and where you could be if you fully embraced the technology available. 

Your bespoke roadmap will lay out our recommendations for your company’s digital transformation.  Should you wish, we can also help you implement the plan, converting your business into a leaner, more customer friendly and more scalable version of itself.   

Transform.je partner companies

Core Focus Logo

A trusted Microsoft partner that build functional integrated solutions that can transform and empower any organisation.

Blue Llama Jersey

A creative digital agency that design websites that strengthen brands, attract the right customers and drive growth.

Focused IT Logo

We design, sell, implement and support IT infrastructure, with remote monitoring and management which keeps your business running smoothly.

How we can help

econsultancy logo

July, 2020

“96% of enterprise leaders are prioritising digital transformation as consumers rapidly adopt digital.”

Jersey OIC Project

Find out how we’ve helped other Channel Island businesses.

Uncover digital opportunities

Technology
People
Process
#win

Technology

  • Integrated systems
  • More powerful data analysis
  • Machine learning
  • Cloud platforms

People

  • Enhanced customer experience
  • Highly tailored products and services
  • Remote workforce
  • Tech savvy customers

Process

  • Automation
  • Customer self service (portals)
  • Empowered workforce

Your journey to digital success

1. Kick off meeting

The process will kick off with a one-hour meeting with the organisation's key personnel. During the meeting, we discuss the current challenges, technologies and working environment. We will take you through the process of Digital Transformation, making sure no rock is left unturned.

2. Process interviews

The interviews are designed to deep dive into the organisation's process and procedures. We will interview key personnel exploring the possibilities for positive change. We recommend involving the whole business in the process to help drive change and adoption.

3. Present findings

After we have had time to digest and understand the scope, we will present a digital road map tailored to the organisational needs. We will explain all our recommendations as well as associated costs and savings.

4. Implementation (Optional)

If you like our road map, you can choose to work with us, but there is no obligation to do so. If you like what you hear, then we will make a start delivering digital transformation.

Our key people

Matt Van Sanden, Jersey

# Development

Matt van Sanden

Managing Director at CoreFocus

Matt provides experienced business consultancy, is easily accessible and very approachable, endeavouring to solve problems swiftly bringing peace of mind to his clients to drive and transform how organisations operate.

# User Experience

Phil de Gruchy

Managing Director at Blue Llama

Phil has the perfect mix of technical and marketing skills. He loves helping businesses to delight their customers and maximise profits by professionalising their online presence and adopting self service technology. 

Mark Watson, Jersey

# Infrastructure

Mark Watson

Managing Director at Focused it

Mark has been providing IT support for businesses for over 25 years and decided to setup Focused IT in 2010 with a vision of it being the best IT support for small to medium sized business in Jersey.

Questions and answers

What will you do?

Upon completion of a kick-off meeting, we will start our tried and tested digital transformation process, working closely with the business to understand requirements through interviewing key personnel.

How long will it take?

The process can be completed within a matter of weeks, depending on the size of your organisation.

What do we need to do?

During the process, we will need access to the systems and key personnel, such as the IT administrator and management. It would help if you thought about the main areas within the business that would benefit from digital transformation, as these can be a focal point for discussion during the kick-off meeting.

What do we get at the end of it?

We will present a digital road map with suggestions on how to transform your business. The road map will include hardware, software, process and website recommendations to help drive change and improve organisational performance.

Where do we go afterwards?

If you like our approach and roadmap, we will set about delivering digital transformation for your business.

How much will it cost?

The cost for the creation of a digital roadmap depends on the size and complexity of your business - we will be able to provide you with a quote after our initial meeting.  

Who are you?

The digital transformation team comprises of highly experienced individuals from Corefocus, Blue Llama and Focused IT. Our strategic partnership allows us to tap into a wealth of knowledge covering multiple industries including finance, commercial, charitable, manufacturing and professional services that can help any organisation transform.

Why Digital transformation?

Recent global events have highlighted the importance of having an agile digital process within an organisation. Digital transformation is a journey to enhance and transform technology and procedures to improve business performance.

Upon completion of a kick-off meeting, we will start our tried and tested digital transformation process, working closely with the business to understand requirements through interviewing key personnel.

The process can be completed within a matter of weeks, depending on the size of your organisation.

During the process, we will need access to the systems and key personnel, such as the IT administrator and management. It would help if you thought about the main areas within the business that would benefit from digital transformation, as these can be a focal point for discussion during the kick-off meeting.

We will present a digital road map with suggestions on how to transform your business. The road map will include hardware, software, process and website recommendations to help drive change and improve organisational performance.

If you like our approach and roadmap, we will set about delivering digital transformation for your business.

The cost for the creation of a digital roadmap depends on the size and complexity of your business - we will be able to provide you with a quote after our initial meeting.  

The digital transformation team comprises of highly experienced individuals from Corefocus, Blue Llama and Focused IT. Our strategic partnership allows us to tap into a wealth of knowledge covering multiple industries including finance, commercial, charitable, manufacturing and professional services that can help any organisation transform.

Recent global events have highlighted the importance of having an agile digital process within an organisation. Digital transformation is a journey to enhance and transform technology and procedures to improve business performance.

Latest insights

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